Services
On Time Express Logistics Service
Delivery & White Glove ServiceYour Customers Can Trust
Furniture Deluxing Service
Prime Inspection
- Check for any defects in finishing
- Check corners for damage
- Check for functionality of item. IE, opening and closing of drawers, doors, making sure item works properly
- Check for structural integrity
- Make necessary repairs


Retail Delivery
Outdoor Curbside Delivery
We provide delivery service to the driveway, garage, porch or front door that is virtually contactless, ensuring safety and protection without the need to be home to receive the delivery. Customers are alerted of the delivery via door knock, text or call.
Threshold
Our Threshold service ensures delivery of orders inside the front door, entryway or garage, offering protection for the item from the weather.
Room of Choice
If specified, Room of Choice drop off allows for our crew to deliver products into a specific room, including on the third floor or in the basement, as selected by the customer.
White Glove Service
Our White Glove Service gives the customers a more comprehensive option. White Glove refers to the meticulous attention and care provided with the delivery. Our specially trained delivery team leaves nothing for the customer to do but direct us to the room and watch as their purchase becomes part of the decor.
White Glove Delivery
This white glove service option allows the customer to select the room of choice, and our team performs unpacking and setup as well as removal of trash and debris.
White Glove Assembly
We take the White Glove Delivery service a step further. In addition to delivery, unboxing, and setup, our experienced team provides assembly services to ensure the product is set up and functioning as intended.

Air Freight
OnTime Express receives air freight shipments from manufacturers from all over the U.S. in partnership with NextGen Transport. We transport high commodity items from our secure warehouse, offering state-of-the-art security systems needed to protect your shipment prior to delivery.
Air freight services include shipping, tracking, and delivering various goods through Air Carrier services. This type of service is regulated by the Transportation Security Administration (TSA) and is the most secure method of shipping across the country. Shipping goods through this service requires high levels of security and we operate in accordance with TSA and FAA regulations. As an approved IAC (Indirect Air Carrier), OnTime serves on the approved vendor list for TSA, and we must pass periodic security checks to maintain clearance.
Each employee driver team member approved to handle Air freight have to undergo background checks provided by the TSA and are issued a STA badge number which is assigned to each member of the driver team. Specialized training is also required for these employees.
Our warehouse is required to be under heavy surveillance and we provide a secure area for staging and loading of all air freight shipments.
